Provide Training Materials On Exceptional Customer Service

About:

'Ultimate Skills of Service' is a 3-hour training segregated according to the following topics:

Ultimate Skills of Service

1. Overview
2. Learning Objectives
3. Brand Contact
4. 3 perspectives of service
5. Customer and their types
6. Reality v/s Perception
7. Guest expectations
8. Providing good service
9. Skill set for service professionals

I will provide the Presentation, Tutor Notes & Participants handouts for a fiverr (ALL IN PDF). 



The training is professionally designed, easy to deliver and targets the core issues in any organisation. You can use this training for academic purposes, in organisations whether large or small or even for your own personal development.



** Please note that this training has been exclusively designed for hospitality organisations.



Kindly note that my courses are not available for resale - you do not own the rights.

Reviews

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The material provided is good and well prepared. Thanks Sneha.

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Seller exceeded my expectations. Would definitely buy again.

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As described - Fast Delivery.

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Good material to put together a training session.

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Good Experience!